Effective Date: October 31, 2025
Dionne’s Dwelling (“Dionne’s Dwelling,” “we,” “us,” or “our”) operates the website https://www.dionnesdwelling.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit or use the Site or otherwise interact with us.
By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Site.
Information We Collect
We may collect the following types of information:
Contact information: Name, email address, phone number, mailing address, and any information you choose to include when you contact us through online forms, email, or phone.
Service‑related information: Details you provide about housing needs, preferred location, budget, support needs, or other information needed to match you with appropriate housing or community resources.
Technical and usage information: IP address, browser type, device information, pages visited, and the date and time of visits, collected through cookies or similar technologies to help operate and improve the Site.
We do not intentionally collect sensitive health information, financial account numbers, or government identifiers through the Site forms. If you choose to provide such information, it will be used only as reasonably necessary to respond to your request and in accordance with this Policy and applicable law.
How We Use Your Information
We may use personal information for the following purposes:
To respond to inquiries: To answer questions, schedule calls, or provide information about our housing or placement services.
To provide and improve services: To assess housing needs, coordinate referrals, improve the Site’s content, and enhance user experience.
To communicate with you: To send confirmations, updates about your inquiry, or information about our services that may be of interest, consistent with your preferences and applicable law.
To maintain security and legal compliance: To protect the Site, prevent fraud, enforce our terms, and comply with applicable laws, regulations, or legal processes.
We collect and use only the personal data that is adequate, relevant, and reasonably necessary for the purposes described in this Privacy Policy.
Cookies and Similar Technologies
The Site may use cookies or similar tracking technologies to:
Remember your preferences and improve navigation.
Analyze traffic and usage trends to maintain and enhance the Site.
You can usually set your browser to refuse cookies or to alert you when cookies are being sent. If you disable cookies, some parts of the Site may not function properly.
Legal Basis and Your Rights (Texas Residents)
To the extent required by applicable law, including the Texas Data Privacy and Security Act (TDPSA), we process personal data based on one or more of the following:
Your consent (for example, when you submit a form or choose to receive communications).
Our legitimate interests in operating, improving, and securing the Site and our services.
Compliance with legal obligations.
Depending on the scope of TDPSA and other applicable laws, you may have the right to:
Request confirmation of whether we process your personal data and access to that data.
Request correction or deletion of your personal data, subject to certain exceptions.
Request that we limit or object to certain processing activities.
Appeal any decision regarding your privacy request.
To exercise these rights, please contact us using the details in the “Contact Us” section below. We will respond within the time required by applicable law and explain if we cannot fulfill a request, consistent with legal requirements.
How We Share Your Information
We do not sell your personal information. We may share information as follows:
Service providers: With trusted vendors that perform services on our behalf (such as website hosting, email services, or form processing) under contracts that require them to protect your information and use it only for our instructions.
Housing and community partners: With housing providers, community organizations, or related partners only as reasonably necessary to help identify appropriate housing resources, and only with your consent or as otherwise permitted by law.
Legal and safety purposes: When required by law, court order, or government request, or when we believe disclosure is necessary to protect rights, safety, or property.
Business transfers: In connection with a merger, reorganization, or other business transfer, in which case your information may be transferred as part of that transaction, subject to this Policy or a successor policy that provides similar protections.
Data Security and Retention
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and absolute security cannot be guaranteed.
We retain personal information only as long as reasonably necessary for the purposes described in this Policy, to comply with legal obligations, resolve disputes, and enforce agreements, after which it will be securely deleted or de‑identified where required.
Links to Other Websites
The Site may contain links to third‑party websites or services not operated by Dionne’s Dwelling. If you click on a third‑party link, you will be directed to that site, and that site’s privacy practices will apply. This Privacy Policy does not apply to third‑party websites or services, and you are encouraged to review their privacy policies.
Children’s Privacy
The Site is not directed to children under 13, and Dionne’s Dwelling does not knowingly collect personal information online from children under 13. If you believe a child under 13 has provided personal information through the Site, please contact us so that appropriate steps can be taken to delete it as required by law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the Site after changes are posted indicates your acceptance of the updated Policy.
Contact Us
If you have any questions about this Privacy Policy, our privacy practices, or your rights, please contact us:
Dionne’s Dwelling
Website: https://www.dionnesdwelling.com
Email: admin@dionnesdwelling.com
Phone: +1 (832) 990-7490